As every tech founder knows, it is almost impossible to create a new piece of software that is capable of supporting hundreds of thousands of users from day one. It’s just not commercially viable. Instead, we have to iterate as we grow, building in more functionality and developing our capabilities.

Back in 2013, when I launched my mobile workforce management platform, BigChange, I could only dream that today we would have 1,600 fantastic customers across the globe and that our technology would be used by 60,000 people. I had ambitions to build a £100m company back then, for sure, but I didn’t know whether I’d reach that milestone – let alone aim even higher.

Right now, we are on a journey that will see BigChange become a leader in every market we operate in across the world. We are currently live across several countries in Europe, and we are expanding New Zealand in Australia and the US. Over the next few years, I hope to reach a valuation of a billion pounds.

This is why right now, at BigChange, we are in the process of a major digital transformation. We want to future-proof our technology platform for this next phase of growth. This is a really exciting time, as we are laying the foundations for the next 10 years and beyond. This is going to involve some really big changes and improvements but we are doubling the size of our development team to help expedite all this work. We have called this endeavour Project Transform.

We are following in the footsteps of tech behemoths like Amazon, Microsoft and Google, who have always maintained a laser focus on innovation and made bold moves to ensure their technology is the best it can be. Over the years, I’ve seen these companies iterate, fail fast, and move on. Some have stumbled but they have always pulled through and emerged more resilient.

As a leader, I embrace change because it means we are constantly striving for more and better. Change can be challenging but those challenges are always constructive, helping to make us leaner and smarter in all we do. I look forward to showing my customers the fruits of our labours in due course, as we put all our plans into motion.

Sometimes, a bold decision today can alter the course of a company’s future. I feel like this is one of those moments for BigChange. Here’s to the next chapter.