Rated People launches growth funding round, led by Martin Port, the serial entrepreneur behind technology success stories Masternaut and BigChange. This is the first angel investment from Mr. Port who has been appointed as Board Observer and Strategic Advisor. This...
One thing that keeps every founder awake at night is: how are we going to maintain my company’s culture and momentum as the organisation grows? If you Google “How to maintain start-up culture”, you’ll see more than 16m results. Everyone is trying to solve this...
“Turnover is vanity. Profit is sanity.” Most entrepreneurs will have heard these words at some point in their careers. It’s a cliché but, here’s the thing about clichés, they are usually right. When you run a mobile workforce, as we do, and all our customers too,...
September is here, and that means one thing: just four months to go till the end of the financial year for many businesses. This is a critical time for leaders. Summer is fading and, as we move into the final quarter of the year, the focus shifts to sales. The...
There’s luxury and then there’s LUXURY. What really defines a luxury brand? Is it all about heritage? Is it about price? Store location? For me, the thing that truly defines a luxury brand is exceptional customer service. When you have a Leeds accent and you walk into...
People sometimes ask me what it takes to be successful in business. Of course, there is no simple answer to that question, no magic bullet. But I do believe that one of the most vital qualities you need in order to build a thriving business is patience. I know this...
I’m on holiday this week. Yes, I actually did it! I took some time off. I’m down in London because my wife Mandy bought me a spa day at a swanky hotel for my birthday. I went to have my massage yesterday. I thought I was going to relax for an hour and forget all about...
First of all, I’d just like to express my thanks to all the people who have sent well wishes over the past week. As any CEO will tell you, moving into a chairman role is exciting but also daunting – it’s a step into the unknown – so it means a lot to see so many...
Today, I’d like to share some big news. As BigChange moves into its ninth successful year, our current chairman Richard Warley will be supporting the next phase of our growth by taking on the role of CEO. He will now be driving this business forward. I will be...
What do you do when you want to solve an impossible problem? Give it to an entrepreneur. The people who create businesses from nothing know how to overcome every barrier and think of a way through every challenge. That’s why the global small business community needs...
