Underline

There are so many ways to give back as an entrepreneur: Why I’m an adviser at MoreLife

Give back as an entrepreneur

In my experience, when entrepreneurs become successful, they begin to think about how they can give back. They start thinking about the impact they can make on society, on the next generation of entrepreneurs, and their local communities.

For many years, my purpose in life has been twofold: to build meaningful businesses and to do all I can to have a positive impact on the world around me.

Luckily, there are many channels out there for entrepreneurs seeking to do good: you can channel a percentage of profits to worthy causes, make personal donations, and even become a start-up investor to encourage the next wave of entrepreneurs.

But, today, I’d like to talk to you about another route to impact. 

The importance of time

Sometimes, as a business builder, your time is worth more than money. Your experience, insight, your contacts, your knack for seeing solutions to complex issues – that is a currency that has the potential to accelerate the growth of an organisation far quicker than cold, hard cash.

This is why I have started giving my time away to businesses that I really believe in – for free.

I recently joined MoreLife, a company that supports people to live healthier lives, as a strategic adviser and board observer. 

MoreLife takes a holistic approach to help its customers, through weight management, giving up smoking, healthy cooking and more.

It’s a cause that is close to my heart, both as someone who has constantly battled with my own weight over the years, and through concern for my son Joseph, whose learning difficulties mean that he struggles to make healthy decisions.

I met the founder, Professor Paul Gately, many years ago and wanted to get involved – but could never find the time.

After moving into my chairman role at BigChange, we started talking about how I could help him with growth, sales and marketing, and I’m delighted that I’m now actively creating strategies and plans with Paul to help achieve all his goals.

Proud to be supporting a passionate business

When you invest your time, as an entrepreneur, it is so important to be passionate about the business that you are supporting. I couldn’t be more impressed by all that MoreLife has achieved to date.

They helped 5,500 people in Manchester alone last year, and many of the individuals they serve come from deprived areas.

It may sound strange but when you tackle physical health, the impact on mental health can be significant, but MoreLife also believe if you tackle mental health, physical health returns too, with results such as helping long-term unemployed people get back into work and giving them the confidence to pursue their dreams in life.

I’m particularly moved by MoreLife’s successes in childhood obesity, giving kids the tools to stay healthy their whole life long. You can read some of the stories on their case study page.

My focus as an adviser at MoreLife

Right now, my focus at MoreLife is on a few key areas: helping to set up an incubator within MoreLife to champion the company’s technology projects and grow the whole proposition; helping them do more with their data, and creating a sales function (they still don’t have a single salesman in the business).

Eventually, I would like to help MoreLife roll out a series of kitchens where people can come and learn how to make healthier meals.

For any business leaders out there who are considering supporting a business in this way, I thought I’d share my learnings so far.

Be prepared for your time investment to be front-loaded. It may take quite a few meetings to get under the skin of the business in the early days and to start creating momentum, but once things are up and running, you can usually drop your time commitment to a couple of days a month – most of us can afford to spare that.

If you give your time for free and don’t invest in the business, it’s easier to give your advice without being seen to have an agenda, which helps maximise your impact.

Finally, know your strengths and limit your advice to the areas where the business needs support – MoreLife has an outstanding team and I would never interfere with the services they provide or presume to understand their customers better than they do.

There are so many benefits to giving your time to exciting businesses. Thinking about different problems and issues is invigorating, and you learn so much – you can sometimes apply these insights to your own venture. But the main thing, for me, is that when you start making a difference, it just feels amazing.

So, don’t delay, lend your entrepreneurial nous to a great business that wants your support – you won’t regret it. 

Growth Stories Podcast: Nick Glynne

27TH MAY 2022 – NICK GLYNNE, CHIEF EXECUTIVE AT BUY IT DIRECT, TELLS MARTIN PORT ABOUT THE COMPANY’S INCREDIBLE GROWTH STORY.

Starting out as a computer shop in Huddersfield, Buy it Direct is now one of the UK’s largest online retailers, behind brands including AppliancesDirect and Furniture123.

Nick Glynne explains how his strategy of buying distressed businesses and turning them around has helped him create a £500m business that prides itself on excellent customer service and top product knowledge.

Growth Stories Podcast: Mark Albiston

27TH MAY 2022 – MARK ALBISTON, MANAGING DIRECTOR OF GARIC, TELLS MARTIN PORT HOW THE COMPANY HAS GROWN FROM A £15M BUSINESS TO A £40M UK LEADER IN PLANT HIRE SOLUTIONS OVER THE PAST SIX YEARS.

Mark says having the right team is crucial to business success. He looks for people that prioritise customer service and are passionate about what they do – whether it’s sales and marketing or business operations. 

Garic, which employs 270 people, uses the BigChange platform to manage job scheduling and to offer a quick turnaround for customers looking to hire its products.

Growth Stories Podcast: Lee Williams

30TH MAY 2022 – BUSINESS GURU DR LEE WILLIAMS, FOUNDER OF JOWSA CONSULTING, SHARES HIS TIPS ON HOW COMPANIES CAN GET THE MOST FROM THEIR WORKERS AND PRODUCTS.

Jowsa Consulting helps businesses and their leadership teams think differently, and Dr Lee Williams has worked with BigChange many times over the years.

Lee tells Martin Port that recruiting the best talent is crucial for business growth. He says employers should look for people that are different from themselves and who are going to bring a fresh perspective to the business.

Growth Stories Podcast: Charlene Lyons

30TH MAY 2022 – CHARLENE LYONS, CHIEF EXECUTIVE OF BLACK SHEEP BREWERY IN MASHAM, NORTH YORKSHIRE, EXPLAINS HOW SHE IS ADAPTING AND GROWING THE COMPANY TO MEET CHANGING CONSUMER TASTES AND HABITS. 

Founded 30 years ago, Black Sheep Brewery is an important part of the community in Masham.

Charlene Lyons, who joined the brewery in January 2020, tells Martin Port how she has expanded the company beyond core cask beer and has secured a major deal with UK airline Jet2.

Charlene says her focus is on top-quality ingredients and excellent customer service.

Growth Stories Podcast: Richard Abrahams

30TH MAY 2022 – RICHARD ABRAHAMS, MANAGING DIRECTOR OF LEEDS-BASED ELMHURST WINDOWS, EXPLAINS HOW TRUST AND QUALITY SETS THE COMPANY APART. 

Elmhurst Windows has been in business for 50 years and was set up by Richard’s father, Jack Abrahams. Richard joined the family firm in 1992 and is still there 30 years later.

Elmhurst offers everything from double glazing to doors and conservatories.

Richard says the company has maintained the same values from the 1970s: Top quality and great after-sales. This means customers trust the business and recommend it to others. 

Growth Stories Podcast: George Fairhall

30TH MAY 2022 – AGED 28, GEORGE FAIRHALL, FOUNDER AND CHIEF EXECUTIVE OF WAC, IS A TECH SUPERSTAR. 

WAC is a work/life and money management app. The app is designed for workers who are paid by the hour, whether it’s on a zero-hours contract or a regular contract. WAC helps users track their earnings and manage tips, overtime and rotas; and also helps workers with their legal rights. 

George Fairhall started WAC in January 2019 with a £5,000 wedding gift from her parents, and in July 2021 the company raised £70,000 to develop the product further.

WAC is now operational in 18 countries and is currently in the middle of a £1m funding round to expand further overseas.

George says having a dedicated and loyal team is essential to the success of a tech start-up, as they genuinely want to see your business succeed and will stick with you. She is also motivated by the positive feedback that comes from users.

Why the Queen is an entrepreneurial icon

The Queens Jubilee

I’d like to tell you a bit about why I believe the Queen is a true inspiration to all entrepreneurs.

I am a royalist through and through. I know that not everyone feels the same way, so this is a fair warning in case you want to click away now.

It all started when I was six years old. I was in Aberdeen with my parents, who were working up there, and the Queen’s yacht, the Britannia, sailed into the harbour. She stepped off the gangway and I caught my first glimpse of her. That was back in 1968.

Over the years, I have followed her exploits – both as a supporter of entrepreneurs and as an entrepreneur in her own right.

Whether it’s through the Royal Warrant – a mark of Royal approval given to small artisan brands and major corporations like Kellogg’s – or through her Queen’s Awards for Enterprise, which recognise the companies that are changing industries and driving value for the UK economy, the Queen’s support for entrepreneurial endeavour is clear.

The Queen brings value to the UK economy

The value that she brings to the nation in terms of tourism – estimated at more than £500m a year – and as an ambassador for British brands is extraordinary.

Many people underestimate her business acumen, but the Queen runs a multi-billion pound business, which is made up of property, trusts, leisure attractions and farms. It is estimated that her property assets alone are worth around £13bn – these include Regent Street and Ascot.

You could argue that it’s easy to make money from inherited wealth but her estates at Sandringham and Balmoral are profitable enterprises in their own right.

The Queen has chosen to grow organic produce, such as wheat and oats, rent out cottages to visitors, run tea rooms, open farm shops, and even licenses the rights to the artwork and photography in the royal collection.

I would like to add that while the Queen isn’t required to pay tax on her earnings, she voluntarily pays both income tax and capital gains – as does Prince Charles.

The Queen is an asset to the UK’s business community

I’ve been lucky enough to meet the Queen on a couple of occasions. Back when I ran a bread business, I won the contract to deliver to the newly-opened Royal Armouries Museum in Leeds.

At the launch event, I pushed my son Ben to the back of a line of dignitaries who were meeting the Queen. She wished him a happy birthday – he turned 10 that day.

I was so impressed by her quiet gravitas as a leader. I got the impression that if she wasn’t a reigning monarch, she’d be running a multinational operation.

When BigChange won a Queen’s Award in the Innovation category a few years ago, it was the highlight of my entire career. That award is the greatest accolade given to a British business – it’s like being knighted as a company.

I cannot quantify the impact that award has had on BigChange, from the impact on morale to our ability to win bigger contracts and clients.

As we celebrate 70 years of the Queen’s rule through the Queen’s Platinum Jubilee 2022, hanging bunting and baking cakes, I will reflect on the impact she has had on my life as an entrepreneur.

I truly believe she is a national treasure, and an asset to the UK’s business community. God save the Queen.

The Queen, helping Britain grow stronger for 70 years

Queen Elizabeth II Platinum Jubilee Celebration

BigChange is thrilled to join the nation in celebrating the Platinum Jubilee and honour the Queen’s 70 years on the throne.

Through her dedicated public service, patronage and role as head of state, she’s become an indelible part of national life. Her time as monarch has generated enormous affection and pride at home and prestige for the United Kingdom abroad.

There’s a lot to be grateful for this weekend, but we would particularly like to thank the Queen for being an incredible champion of British business and innovation.

Since 1965, the Queen’s Award for Enterprise has recognised and elevated over 6,000 companies like BigChange.

On behalf of all of us, thank you and congratulations, Your Majesty.

Every entrepreneur wants to give up sometimes

Every entrepreneur wants to give up sometimes

Nobody starts a business expecting half of the curve balls that come their way. I should know. I’ve done it three times. 

However hard you try, there will be times when you feel that the whole world is against you. When you can’t see a way forward. When, frankly, you want to throw in the towel. 

But the mark of a true entrepreneur is that, despite these feelings, you find the grit and resolve to push forwards and find a solution to even the most impossible problems. 

I was reminded of this when watching the football this weekend.

Like many of you, I was glued to my screen on Sunday when both Leeds United and Manchester City pulled off staggering turnarounds.

The parallels between business and football

Those of you who have watched my Secrets of Leadership series with Kevin Keegan OBE know that I see many parallels between business and the beautiful game and this was one of those times.

Leeds United was third from the bottom when it went into the match against Brentford, the last match of the season. The team had to win or risk relegation. In the 93rd minute, Jack Harrison scored the goal that ensured Leeds’s place in next season’s Premier League.

What an incredible moment to witness – especially for a die-hard Leeds fan.

As for Manchester City, the team lost ground against Aston Villa, and seemed set to lose. But manager Pep Guardiola refused to give up, and embarked on a bold strategy, bringing on new players who ultimately helped City beat Villa, 3-2.

Both Guardiola and Leeds’s manager Jesse Marsch found the strength to fight back just when victory seemed impossible.

I found that incredibly inspiring – and a timely reminder of what it takes to be a great leader.

The power of teamwork when solving problems

They brought me back to the power of teamwork when it comes to solving problems. If you surround yourself with great people, and let them come up with solutions too, motivating them to be the best they can be, you can get through anything.

This absolute focus on a team mentality was evidenced after the Manchester City match, when everyone from the squad and support crews flooded onto the pitch. Even the guy who washes the team’s kit came out.

That business appreciates everyone who helps the team win, from the most junior to the top brass.

These matches helped me to remember that even though it’s a tough trading environment out there, with lots of economic strife coming down the road, it’s not about getting weighed down by the problems; you must focus all your energies on solutions.

This was the very reason I started BigChange in the first place. To use technology to help businesses of all sizes survive downturns and difficulties because our technology brought them unrivalled efficiency.

In business, you never back down from a challenge. You just keep on fighting until you find a way through.

At BigChange, there’s no problem we can’t solve if we work together, and value one-another’s insight and experience.

There are 260 brilliant people at BigChange, and everyone has played a crucial part in our success. 

One thing’s for certain, like Marsch and Guardiola, I’m never going to leave the pitch without a win, and neither should you.